Support | RevvTik

What to include in your message

So we can help quickly, include your workspace name, the email you sign in with, and a short description of what you expected versus what happened. For integration or sync issues, note the platform (Zoom, Meet, FreJun) and approximate date/time of the meeting or call.

What we can help with

Account & workspace access
Login issues, invitations, role changes, workspace suspension, or billing status.
Integrations & sync
Connecting Zoom, Google Meet, or FreJun; OAuth authorization issues; recording synchronization; missing recordings; sync queue status; webhook-related sync issues; and integration troubleshooting.
Uploads & call processing
Manual uploads, transcription delays, scoring questions, or minutes limits.
Admin & compliance
Retention settings, data export requests, org deletion, or policy questions.

Self-service resources

Getting started

Setup, roles, and your first calls.

FAQ

Common questions about integrations and uploads.

Documentation

Guides, integration setup, and policies.

Uploading calls

Manual uploads, sync queue, and processing.

Other contacts

For privacy, security, legal, compliance, product support, or account-related inquiries, contact support@revvtik.com.

Zoom Marketplace Support

If you are reviewing the RevvTik Zoom integration and require test credentials, installation assistance, technical documentation, or clarification regarding permissions, data handling, or OAuth workflows, please contact support@revvtik.com.

Availability

Support is provided by email on business days. Urgent production outages affecting many customers may receive priority handling when reported with clear impact details. We do not offer a guaranteed phone or live-chat SLA on standard plans; enterprise customers should contact their account representative for dedicated support arrangements.

Related: Trust center · Security · Privacy Policy · Zoom integration · FAQ